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All special order clocks ship directly from Germany or Switzerland. Delivery is estimated at 6 to 12 weeks.
Many items are built when the order is submitted. Once the build process begins, an order cannot be cancelled. A 50% deposit is expected at time of order. Deposits are non-refundable, unless we can’t deliver.
Special order items cannot be returned for any reason. Product defects will be handled through the warranty process.
Contact us at 866 467-6460 with any questions, or for assistance.